Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
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- Will Guidara
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- 2022
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Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
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“A solid introduction to the net promoter score methodology of performance reporting that falls into a common trap: it could be a blog post, or a 30-page ebook. To get this thing published, the authors had to pad it out to book length, and it’s just way, way, way long. It talks about the same…”
The Systems Bible: Being the Third Edition of Systemantics
“This book infuriated me. I wanted a serious discussion of systems theory, but what I got was a Dilbert-esque attempt at comedy. The book is incredibly hard to follow. I started off diligently trying to highlight stuff and make sense of it, but the writing is scattered, and is going for laughs most…”
Walkable City Rules: 101 Steps to Making Better Places
“If you’ve read ‘Walkable City,’ I don’t know that there’s much new here, but it’s more approachable. There are 101 smaller ‘rules’ about how to fix cities and make them more friendly to pedestrians. It’s clearly geared to local politicians and city planners, but I am neither and I loved it. If you…”
The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations
“A very complete look at all the steps necessary to manage devops in a software shop. Some of it was lost on me, because it’s exactly what it purported to be: a comprehensive review of everything you might do to manage the process of releasing and supporting software. Of interest was some emphasis…”
Ready to Be a Thought Leader: How to Increase Your Influence, Impact, and Success
“I think maybe I was the wrong audience for this. It’s very much directed towards encouraging people to do thought leadership, whereas I was looking for something on how to measure engagement, and perhaps take it to the next level. Well-written, though. If you want to move into more public thought…”
Farsighted: How We Make the Decisions That Matter the Most
“I love Steven Johnson, but this one was rough. It was…muddled. I’m still having trouble figuring out what his core premise was. He weaved in an out of it, and the book never seemed to have a central pillar to rally around. Then, at the end, he goes into a 20-page examination of the novel…”
Shoe Dog: A Memoir by the Creator of Nike
“Entertaining history of Nike from its beginning in 1962 through to when it went public in 1980. Those 18 years were run on a shoestring budget, and the company was constantly, hilariously broke. In the last chapter, Knight catches up to everything that’s happened since 1980. That sounds rushed, but…”
Traction
“An explanation of the Entrepreneurial Operating System (EOS). This is a philosophy of management that my company is implementing. Your enjoyment of this book will correspond highly with your belief in EOS, but it’s worth noting the the book is well-written and clear, and I think anyone can learn…”
Blockchain Revolution: How the Technology Behind Bitcoin Is Changing Money, Business, and the World
“This is NOT a technical book. It’s more about the larger societal and business implications of blockchain – like, how the world will change because blockchain exists. However, the book might have done well with some more technical information. The most frustrating phrase is ‘on the blockchain.’ The…”
The Win Without Pitching Manifesto
“A remarkable book about how to take the power back in the professional services relationship. Instead of chasing after clients, make them chase after you. The book is 12 principles, from ‘We Will Specialize’ to ‘We Will Hold Our Heads High.’ The book is a rejection of the love of creative work as a…”
Deep Work: Rules for Focused Success in a Distracted World
“Deals in the generalities of working deeply, without distraction. It spends a lot of time trying to prove the value, which I didn’t think was necessary. And it seemed short on details or concrete plans. It had four principles, which were valuable, but I looked at the book more as motivation or…”
The Thinker’s Toolkit: 14 Powerful Techniques for Problem Solving
“This book should have been called, ‘How to Make Decisions,’ as this is basically what it is – a series of frameworks for making decisions. The first chapter has some business fiction – a company is arguing about whether or not to purchase a new delivery truck. I normally hate business fiction, and…”
Whiteboard Selling: Empowering Sales Through Visuals
“At best, this book introduced me to the idea of using a whiteboard as a sales tool. However, its grand vision as a whiteboard as a universal presentation tool is a bit flawed because (1) I will often sell in a room with no whiteboard, and (2) my penmanship is awful. Still, it was an interesting…”
Angel: How to Invest in Technology Startups
“Fantastic overview of the VC/angel process. Even if you’re on the other side – so, not investing, but looking at taking investment money – it gives you a good understanding of the entire process. If you do want to become an investor, the book is a little silly. It assumes you have hundreds of…”
Titan: The Life of John D. Rockefeller, Sr.
“Wonderfully written biography. Makes me want to read more Chernow. JDR was a flawed man, certainly. While an upstanding citizen in his personal life, he was a ruthless business, who destroyed his competitors with glee. Provoked some wonder at the line between the personal and professional. Can…”
Hit Refresh: The Quest to Rediscover Microsoft’s Soul and Imagine a Better Future for Everyone
“I didn’t quite know what to make of this book. I couldn’t really figure out the point. It seems to be equal parts a reflection on Nadella’s first 2-3 years as Microsoft CEO, and a look to the future of computing. Each chapter has a theme, but they almost just feel like a collection of reflections…”
Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead
“A few chapters in, I was prepared to dismiss this as just another collection of idealized, ‘aren’t we amazing’ ways of doing things at a hip, with-it company…but it got better. The book is written by the head of HR at Google, and describes all of the ‘Google-ly’ things they do for their employees….”
The Weekend Effect: The Life Changing Benefits of Taking Time Off and Challenging the Cult of Overwork
“ Nice reading, but I don’t know that I learned anything particularly new. She makes a case for taking time away from work, and has chapters about things you can do and why they matter, but I’m not sure I’m any better off for having read it. ”
Infotopia: How Many Minds Produce Knowledge
“ An enjoyable look at how people collaborate to produce information, with particular emphasis on the fallacies that groups fall for, and the use of competitive markets for information aggregation. ”
Project Management for Humans
“An absolutely solid introduction to project management. If you’re new to the practice, then this is your book. However, if you’ve been managing projects for any period of time, I don’t think you’re going to find anything new here. This is clearly an introductory book, and it serves that purpose…”
The Black Swan: The Impact of the Highly Improbable
“This book could literally have been written in 25 pages. I find Taleb incredibly narcissistic. He doesn’t say anything in 1 word that could be said in 10, and his main goal seems to be on injecting himself into the text so we all know how smart he is. There’s a decent point here, but be prepared to…”
Intuition at Work: Why Developing Your Gut Instincts Will Make You Better at What You Do
“ This is the ‘business’ version of Klein’s more academic ‘sources of power.’ A good book, but a lot to absorb. The key takeaway: map potential decision points, and role-play and practice scenarios. ”
Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos
“This title of this book should have made the narrow focus a bit more clear – this is not a book about general employee collaboration, but it’s rather specifically about professional services firms. This is about getting lawyers and accountants and consultants to play nice with each other. Some good…”
Superforecasting: The Art and Science of Prediction
“ Highly readable discussion about how hard it is to predict the future, and all the cognitive traps we fall into when we try to do so. Includes a handy list of Ten Commandments (actually 11) of Super Forecasting. ”
Web Content Management: A Collaborative Approach
“I read this for historic context. At 13 years old, it’s not relevant, but it does reveal that managing files was really was CMS did back then. Most of the book is about how to manage files without overwriting people (the ‘collaborative approach’). This was written by the founder of Interwoven, and…”
Switch: How to Change Things When Change Is Hard
“Extremely readable summary of pop psychology hacks for making change. It still runs into the problem that people are generally hard-pressed to put these things to use, but it’s well-written and enjoyable. It concentrates a bit more on the approach than other books, which might be key – the sad fact…”
Building and Managing the Meta Data Repository: A Full Lifecycle Guide
“Given the title, I’m a little embarrassed to say I thought this book was about content management. It’s not – it’s about the use of metadata in data warehousing. I stuck with it though because it discussed an aspect of data warehousing with which I wasn’t familiar. It’s dated, but well-written and…”
The Myths of Innovation
“ Wonderful book on all the lies we’ve been told about how innovation happens. Well-written. Funny and witty, with scads of footnotes and historical references. ”
Thanks for the Feedback: The Science and Art of Receiving Feedback Well
“ Astonishingly good book with a title that doesn’t do it justice. This is one of the most profound books I’ve read on human communication and self-perception. I will re-read this again, likely multiple times. ”
Content Management Systems
“ Hard to review, because it’s 15-years-old, but a nice look back at what CMS was in 2002. It drifts a lot – talks about governance, content strategy, and design – but perhaps that’s how ‘content management’ was perceived back then? ”
Introduction to Metadata
Integrative Document and Content Management: Strategies for Exploiting Enterprise Knowledge
Managing Content in the Cloud: Enterprise Content Management 2.0
Intellectual Foundation of Information Organization
“incredibly dense book about library organization and cataloging systems. it’s good, but would take about three readings (with a group) to really plumb the depths of it. the key takeaway for me was: organizing information is often not perfect, and you have to make concessions to reality….”
The Lords of Strategy: The Secret Intellectual History of the New Corporate World
“ Turns out, ‘strategy’ is fairly new in business. This is the story of the Big Three business strategy firms – Bain, BCG, and McKinsey – how they created a new industry throughout the 20th century. ”
The Purpose Economy: How Your Desire for Impact, Personal Growth and Community is Changing the World
“I read every word of this book and I still don’t understand what the author was trying to say. He’s clearly trying to start a movement of some kind – he puts ‘the purpose economy’ up there with ‘the industrial economy’ and ‘the information economy,’ for example – but I can’t figure out for what….”
The Firm: The Story of McKinsey and Its Secret Influence on American Business
Managing Enterprise Content: A Unified Content Strategy
The Myth of the Paperless Office
The Content Management Handbook
Digital and Marketing Asset Management
The 4 Disciplines of Execution: Achieving Your Wildly Important Goals
Smarter Faster Better: The Secrets of Being Productive in Life and Business
Remote: Office Not Required
“I don’t really know what to do with this book. I have trouble even categorizing it. It’s about working remotely, but it’s not a how-to manual, or even something with the solution to practical problems. It’s more of a…polemic, basically. It’s a call to arms; an encouragement for everyone to try…”
Managing Chaos: Digital Governance by Design
“this is a solid book about larger scale digital governance. i say ‘larger scale’ because it’s primarily about how to get order at the higher-levels – c-level, vp level, and steering committee level. this differentiates ‘governance’ and ‘operations’ for me: governance is Big Picture steering, where…”
Creating a Data-Driven Organization: Practical Advice from the Trenches
“This book approaches big data a little differently than most. It’s less about actually slicing and dicing statistics and is more about the organizational challenges to building an organization that runs on data above all else. The author discusses the cultural challenges – how to avoid the HiPPO…”
The Silo Effect: The Peril of Expertise and the Promise of Breaking Down Barriers
“This book wasn’t what I expected. It doesn’t really have much actionable in it (except a few pages in the conclusion). Instead, it’s basically a set of stories about information silos – where one person has Puzzle Piece A and another person has Puzzle Piece B, and they just can’t get both of them…”
Digital Asset Management: Content Architectures, Project Management, and Creating Order Out of Media Chaos
Rise of the Robots: Technology and the Threat of a Jobless Future
“This was on many ‘best of’ books for 2015, It’s a broad overview of the problems of automation and the potential effects on the economy and society. Beyond the standard litany of automation horror stories, Ford offers some interesting analysis, primarily in seven reasons why the answer to the…”
Why New Systems Fail: Theory and Practice Collide
“This is a good look at why a lot of IT projects and implementations don’t deliver. The author is a consultant specializing in ERP, and he details a litany of disastrous project implementations and what went wrong. The book is more of a guide to implementations. It almost details failure causes…”
Data Science from Scratch: First Principles with Python
“I’m still struggling to find the book I want around data science. I’ve learned that there are two levels: KNOWING data science DOING data science This book is about the second one. Make no mistake, this is a ‘statistical computation’ manual. This shows you how to find statistical answers using…”
The Organized Mind: Thinking Straight in the Age of Information Overload
“I enjoyed this book, but understand that it’s not a simple book of techniques or direction. The author goes deep into the human mind – the swear, the first chapter is a lesson in neurological anatomy. You’ll read more about the human brain than you probably care to know. The book is interesting,…”
Singletasking: Get More Done One Thing at a Time
“This book was perhaps inspiring, but not much else. The author spends a lot of time explaining why multi-tasking is bad, which is fine, but I think we all know this. Did I learn anything practical from the book? Probably not. But it was inspiration to get me to try and single-task more. I…”
Super Crunchers: Why Thinking-By-Numbers Is the New Way to Be Smart
“Throughout this book, the author keeps trying to make the phrase ‘Super Cruncher/ing/ed’ happen. I kept thinking back to the character in Mean Girls that said, ‘Gretchen, stop trying to make ‘fetch’ happen. It’s not going to happen.’ It gets distracting. And annoying. It doesn’t help that it sounds…”
Enterprise Search
“A good overview of how a large scale enterprise search implementation might go. This is not a technical book, and only gets far into the technical weeds as is absolutely necessary to talk about how search works in general. Considerable time is spent on the larger industry trends and how they might…”
Bitcoin for the Befuddled
“I got a review copy of ‘Bitcoin for the Befuddled’ from No Starch Press (a publisher I’ve really enjoyed over the years). The title is an accurate description of where I’m at on Bitcoin – I have a basic understanding of it, but the intricacies are escaping me. Sadly, Duning-Kruger being what it is,…”
The 20% Doctrine: How Tinkering, Goofing Off, and Breaking the Rules at Work Drive Success in Business
“A collection of stories about 20% and ‘skunkworks’ projects and what makes them tick. The stories were interesting – the first ones were slanted toward tech, and the later stories branched out – but I was having trouble drawing any common principles out of it. This was remedied somewhat in the…”
Race Against The Machine
“A good overview of how technology is changing the employment landscape. Technology is eliminating jobs, and the authors present the case, along with 19 things we need to do as a society to increase innovation to make up the difference. We need to keep innovating to create new jobs to replace the…”
“I own 25% of Blend Interactive , which is a significant percentage. This chunk of ownership binds me to this company, in the sense that I see the company as a sort of extension of myself in many ways. I’m not a minor owner – I’m a significant part of the day-to-day operations, and my input goes a…”
Developing Analytic Talent: Becoming a Data Scientist
“i did not enjoy this book at all. i couldn’t figure out, for the life of me, who the target audience is. it appears to be one of three: People wanting a job in some statistical analysis field Business people trying to understand the same Actual statisticians It’s that last one that’s important,…”
Walkable City: How Downtown Can Save America, One Step at a Time
“Genuinely one of the most interesting books I’ve ever read, hands down. Speck explains why and how our cities started being designed first for cars, then for people, and why this is bad. Then he gives us 10 ways to change it, from increasing pedestrian safety, to fixing parking, to making the…”
The Science of Success: How Market-Based Management Built the World’s Largest Private Company
“This is a fairly awful book. I didn’t disagree with anything Koch wrote, but the problem is that (1) he’s a poor writer, and (2) he’s not saying anything profound. His writing just careens back and forth between points. I was trying to highlight the book and take notes, but it just defies logical…”
The Carpenter: Build a Winning Team
“ Meant to be a powerful business fable, the book comes across as shallow and clichéd. It’s poorly written fiction with an obvious point which is repeated over and over and over. ”
Business Adventures
“I freely admit I read this because Bill Gates called it his favorite book. I’m not sure that I agree, but it wasn’t bad. It was written by John Brooks – a business writer for The New Yorker – in the late 60s. The book is a collection of 12 essays about business. One is a long recitation of what…”
The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers
“I listened to this on audiobook. It was the long tale about Ben Horowitz and his adventures with Loudcloud, Opsware, and now the Andressen-Horowitz VC fund. It was so full of information that I found it frustrating. You almost needed to read this in a group and discuss it to absorb everything. The…”
What To Do When There’s Too Much To Do: Reduce Tasks, Increase Results, and Save 90 a Minutes Day
“Solid, practical book full of tips to help you get work done. Of course, it’s up to you to implement this stuff, and this is where most people will fall down (which clearly isn’t the book’s fault). Deliberately follow the advice of the book, and you will clearly improve your life, both personal and…”
Rework
Getting to Yes: Negotiating Agreement Without Giving In
“This book is kind of the benchmark, I think, for books on negotiating. It was written by three Harvard professors who collectively chair some foundation or think tank about negotiating. And not just business negotiating – many of their examples come from the United Nations, and represent nations…”
Talk Like TED: The 9 Public-Speaking Secrets of the World’s Top Minds
“This was just okay. The author presents nine points to make you give better TED-like presentations. It’s padded – some of the lessons are obvious, and the author gets really repetitive trying to stretch them out for an entire chapter. Additionally, she keeps going over the same TED talks again and…”
Where Good Ideas Come From: The Natural History of Innovation
Emotional Intelligence 2.0
Stop Acting Rich: …and Start Living Like a Real Millionaire
“I quit this book about a quarter of the way through. I had read Stanley’s first book ‘The Millionaire Next Door’ about 20 years ago. As a friend told me, this is essentially the same book. The premise is simple: people who act rich, aren’t. People who really ARE rich often don’t act it. They live…”
Epic Content Marketing: How to Tell a Different Story, Break Through the Clutter, and Win More Customers by Marketing Less
“There are books that inform and there are books that inspire. This is both. It’s a delicate balance between practical down-to-Earth suggestions, and large-scale though-provoking visions. Pulizzi navigates the line well. The book gets you thinking about content marketing – specifically, what’s…”
The Decision Book: Fifty Models for Strategic Thinking
“I abandoned this book, but not by choice – truth is, I lost it about 2/3s of the way through (it’s a physically small book, and thus easy to lose). The book was…okay. True to the tag line, it presents a series of thought models with which to evaluate decisions. Some I had heard of (Pareto, SWOT,…”
The Consulting Bible: Everything You Need to Know to Create and Expand a Seven-Figure Consulting Practice
“A very good book, if a little uneven. On the one hand, it provides solid, unrelenting advice for consulting. On the other, it sometimes delves too far into what you should be doing for your clients. It tries to be both: (1) a book about consulting, (2) a book about your clients’ businesses and how…”
Body of Work: Finding the Thread that Ties Your Career Together
“I think I loved the idea of this book more than the reality of it. She presents a really intriguing concept – consider your entire professional history together as your ‘body of work’ rather than individual jobs. However, the result is scattered. There are flashes of brilliance toward her topic,…”
Here Comes Everybody: The Power of Organizing Without Organizations
Never Eat Alone: And Other Secrets to Success, One Relationship at a Time
Wikinomics: How Mass Collaboration Changes Everything
“I actually quit this book part way through, which I’m loathe to do, but the simple fact is that I was reading it seven years too late. It was written in 2006. Things that were revolutionary then just aren’t anymore. This is made even more apparent by a breathless, hyperbolic writing style that made…”