I’m not rating this because it was a book fundamentally about manufacturing. I’m very interesting in value-stream mapping at the moment, in the context of professional services, so it didn’t quite transfer. It was still quite interesting, and for the right audience, it would be helpful.
Note that it’s a spiral-bound workbook, and you’re supposed to draw in it and such.
(Also, you need to know some terms – takt, muda, etc. I think there was Toyota Production System (TPS) terms? Or maybe Six Sigma? At any rate, the book expects you to know what they mean.)