The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business
I was going to rate this book even lower, because it was just stratospheric in scope – it was so high-level as to be basically useless. There was just nothing at all tactical here; it was full of generalities that, honestly, seemed a little obvious. Additionally, the book seemed like a long commercial for the APQC (American Productivity & Quality Center) that published it.
However, it was rescued in the end by four case studies of organizations and their KM practices. I found those pretty interesting, and they called back to recommendations and strategies from the prior chapters, so the book pulled out of a nosedive in the last 30 pages.
Book Data
- Author
- Carla O'dell
- Year
- Pages
- 256
- Acquired
- Not recorded
- Open Library
- OL16113955W
- I have read this book. According to my records, I completed it on .
- A hardcover copy of this book is currently in my home library.