- Section
- Deane’s Library
- Type
- Book Review
- Date
- November 6, 2019
- Words
- 91
“This was written by the CEO of Drift, which is a chatbot company, so there’s a definite angle to this. But, that said, it’s a good look at the market behind chatbots and IM-style contacts on your website. It goes fairly deep into features, and you kind of have to assume these are all features that…”