Introduction to Information Behaviour. Nigel Ford
Excellent book on how people interact with information, all the way from the identification of a deficit (“I should know this.”) through skimming, detailed analysis, and reinforcement. Very conceptual – analyzes the process from a very basic level.
It stumbles a bit in the end for my purposes. It starts digging into research methodologies, which is great for a researcher, but not so much for a practitioner.
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