Professional Services

By Deane Barker

Value-add services provided by a CMS vendor or integrator. Most vendors offer integration services for their own CMS, and each vendor invariably has an ecosystem of companies offering services around a particular CMS.

Some vendors use the term solution to refer to the combination of their software and the services surrounding it. Their “solution offering” is often a bundle of licenses to use their software and professional services in the form of integration or consulting.

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