CMS Implementations Deck

So many times, the customer thinks something on their CMS is broken. When you unpack it, it turns out they made some critical error about ten layers removed from their current issue, and it’s really a larger-scale engagement to help them re-address some fundamental implementation questions.

It’s like someone saying their car is broken because it doesn’t have anywhere to put the gas nozzle, leaving you to explain that they bought an electric car.