Case Study: Pierce County Library

An intranet chock full of web 2.0: Short case study of an intranet redesign at a public library, and how they built some social networking tools into it. Notable for the obviously fact that public libraries never suffer from having too much money, so consider this tacit proof that it can be done on a budget.

Our project committee discussed how social networking tools could enhance efficiency and communication. Staff would also get daily practice using these tools in the course of their work. It was a win-win.