Cheryl McKinnon on the Future of Documents
My friend Mark referred me to this piece by Forrester’s Cheryl McKinnon where she explains how she sees the content authoring experience changing in the next half-decade or so:
The Future Of Documents: Content Creation Is Ripe For Its Own Digital Disruption
We still assume that documents are files. Increasingly, they are not. […]
We’re still trapped by the mental model of paper – pages, folders, files, labels. It’s time to learn the term “skeuomorphism” and understand how it limits our imagination when it comes to born-digital information. […]
Heroic efforts – such as content fracking – are needed to get usable data out of documents. There is a mismatch between the needs of document authors and document receivers.
Technically, this is just a blog post in support of their full research paper (which I have not read), but Cheryl does a great job painting a picture of how content authoring has stagnated and is being held back by our current experiences with CMS and even the legacy of desktop authoring.
(Also, skeuomorphism is a great word)