The Human Problem

I wrote a long piece on the human element of CMS and how we’re very quick to blame software for our issues.

Software Isn’t the Problem

We blame software limitations for what ails our organizations. If only we had better software, things would be different. There’s no point trying to be better, because we’re hobbled by poor software.

Some of this might be true, certainly. But a non-trivial portion of it isn’t. We put too much emphasis on software’s abilities to make up for our shortcomings.

I checked in with some friends, and there are about a dozen quotes from various people around the industry.